E-mail-In Feature (creating leads from E-mails)

In this support article we're going to cover the basics about the E-mail-In feature for creating new leads through e-mail.

So first you'll need to figure out WHY you would need to use this feature...
Do you have a contact form on your website that is just about impossible to edit?
If so the e-mail-in feature might be for you!

If you have some control over your website, i'd encourage you to use the much
easier and more tightly integrated inquiry forms: which can be found here:
[click here]

Here's how you use the E-mail-In feature!
First you'll need to grab your unique e-mail address so that you can send your
contact form e-mails to.

You can find it here:
https://www.pixifi.com/admin/settings/external/

just scroll down until you see the:
"My external contact form e-mail address:"

and copy the unique account e-mail address.

Now you'll need to go to your contact form's settings
and add that new e-mail to the list of e-mail addresses
that your contact form sends to...

It's NOT advised to just change the e-mail address on your contact form
to ONLY the new one, as if for some crazy reason Pixifi was down the exact
second that your inquiry got sent, then it would be lost forever... So make sure
that it's only being sent a COPY of your contact form's results.

If you find that your leads are getting logged but the fields aren't mapping correctly
please forward a sample contact form e-mail to "bugs@pixifi.com" and we'll see
if we can add some code to correctly parse those fields

For it to work correctly you need to make sure that the e-mail is being sent to Pixifi as Plain-Text and not HTML as the format.

Guide to naming your field labels:

To maximize the fields matching up to parse correctly here are the suggested field labels to use if you have control over what get's sent to Pixifi.

If you have separate fields for first and last name use these field labels:
first_name: (example Jane)
last_name: (example Doe)

If you have only one field for the full name use this field label:
full_name: (example Jane Doe)

If you also want to capture the goom's name or Contact #2's name use this:
full_name_contact_2: (example John Doe)

Now the other fields it can parse:
email:
email_contact_2: (for Contact #2)
phone:
mobile_phone_contact_1:

phone_contact_2: (for Contact #2)
mobile_phone_contact_2: (for Contact #2)
event_date: (will only parse the date if it matches the date settings in your Pixifi account.)
event_type: (must match your event type names in Pixifi for a 100% match)
notes:
brand_id: (You can now specify which brand the lead will be attached to)
referred_by:

At this time Pixifi can't parse custom fields...